New 4G mobile services are coming to the area and there is a very small chance this may cause disruption to Freeview TV in some households, leading to a loss of sound, blocky images, or loss of some or all TV channels.

Homes at risk will receive a purple postcard explaining the issue and advising them how to get free help if their TV is affected.

People you support may need your help and guidance. If this affects someone that you know, help is at hand. Click here to find out more